Icelandair Reviews
(Rated by 9 users)
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Payment Methods
- Authorize.Net
- Loyalty Points
Payment Methods
- Verified Store VERIFIED
- Free shipping: Orders $50+
- In-store pickup: Ready in 2 hours
- 30-Day Returns
- Gap Good Rewards (4 brands)
Payment Methods
- Tops: $23 - $70
- Bottoms: $27 - $70
- Outerwear: $34 - $70
- Kids: $29 - $75
Today's Best Deals
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Overall Rating
5.0
Base on 9 Reviews
Ratings by Feature
Ratings by Feature
- Good Value4.4
- Price & Quality4.5
- Customer Service4.2
- Return Policy4.8
- Shipping & Delivery4.0
Recent Customer Reviews (9)
Thierry Benjamin
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Allen Osbourn
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Scoville Rancourt
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Michelle Eichmann
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Bernard Villanueva
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Brittney Delorenzo
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Francis Hancock
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Joseph Vincent
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Wietske Gerding
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Icelandair Pricing
Economy Light
from $375
Saga Premium
from $1,200
Payment Methods
Accepted Payment Options:
Prices for items on Icelandair.com vary widely depending on the type of clothing and promotions available. Typical price ranges include:
Authorize.Net
Loyalty Points
Payment Process
- Payments can be made online during the checkout process.
- For Icelandair credit card payments, options include online payments, mail, or phone calls, but in-store payments are not accepted.
Refund Information
Refunds for returns will be processed back to the original payment method used during the purchase.
Icelandair Pros & Cons
Pros
1
Cabin Comfort: Icelandair offers extra leg room seats and exit row upgrades, which can provide ample leg room for passengers.
2
Entertainment: In-flight entertainment is highly valued, with many passengers appreciating the options available.
3
Service: The airline is known for its friendly and professional staff, although some reviews mention inconsistent service.
4
Clean Planes: Passengers have reported clean planes and no issues with luggage check-in.
CONS
1
Seat Comfort: Economy seats can be cramped, especially for taller passengers, and may not recline.
2
Seat Reassignment: There have been instances where booked seats were reassigned, causing inconvenience to passengers.
3
Limited Amenities: Icelandair does not provide free earbuds or headphones, and passengers must rent them if needed.
4
Food and Beverage Costs: In-flight meals and beverages are not included in the ticket price and must be purchased separately, which can be pricey.
5
Physical Demands: The airline requires passengers to stand for long periods, walk a city block, and climb stairs, which can be challenging for some.
Icelandair Features and Benefits
Features
Luggage Policy
Luggage is included in all fares except Economy Light. Passengers can check one bag of up to 50 lbs on all other fares.
Punctuality
Emphasis on punctuality, ensuring valuable time is respected.
Comfort and Service
Comfortable seating and superb service from check-in to arrival. Generous legroom and complimentary seat selection (except Economy Light).
In-flight Entertainment
Access to over 350 hours of films, TV episodes, and music through the in-flight entertainment system.
Food and Beverages
All non-alcoholic beverages are included. Light meals can be purchased from the Economy menu at a reasonable fee, and food and drink are included when traveling in Saga Premium.
Baggage Benefits for Members
Saga Silver and Saga Gold members can take one extra bag in addition to their baggage allowance.
Priority Services
Priority check-in, security clearance, and lounge access for Saga Silver and Saga Gold members. Priority boarding and priority on the waiting list for fully booked flights.
Wi-Fi Access
Most aircraft are connected to Wi-Fi, available for a small fee.
Saga Club Membership
Earn Saga Points for flights and shopping with partners worldwide. Use points to purchase flights, hotels, car rentals, and more. Benefits include lounge access, extra baggage allowance, and priority services at various membership tiers.
Saga Premium Class
Upgraded seats with more legroom (40” vs 32” in Economy), wider seats, and power sockets. Priority check-in and security clearance, lounge access, and the ability to check two bags. Meal service, Wi-Fi, and alcohol included. Amenity kits with Icelandic products, blankets, and pillows provided.
Cabin Comfort
Extra leg room seats and exit row upgrades, which can provide ample leg room for passengers.
Entertainment
In-flight entertainment is highly valued, with many passengers appreciating the options available.
Service
Known for its friendly and professional staff.
Clean Planes
Clean planes and no issues with luggage check-in.